Triptomatic

Booqit is a startup from Belgium, Brussels.

Booqit makes the organization of non-emergent medical transport easy. Institutions, health insurance funds and individuals can manage online reservations of medical transport via our platform. The booking is automatically added to the planning of the transport company. Therefore the transport companies can rely on our planning software or link their own system to our platform. Having a strong social motivation, our dream is also to simplify the social transport to boost the autonomy of seniors and people with reduced mobility.

What The Client Required

The client wants to build a cross-platform system to make a booking system. Connect from institution and transporter in the simple and fastest way.

The first step is to build up a booking webapp, and transporter mobile app. So the Triptomatic system can manage the booking from customers and dispatch the transport to the transporter. But the main point of this system is support in the medical area.

Approach

The client expected TechTIQ Solutions to join the current project and undertake to build a new system with the entire array of infrastructure design and construction. And it’s also combined with the previous project. So TechTIQ Solutions, starting with 1 Web Developer and 1 Mobile Developer and a Project Manager. After one year, the number of team members still remains.

TechTIQ Solutions's methodologies tailored to cater for the Clients specific needs were adopted and specialized processes and standards. TechTIQ Solutions built new features and Triptomatic carried about testing, review and on live the feature to production.

Manage Transports (Include outbound and return transport) with multiple Transport status
Manage Vehicles (Include transporter information)
Manage Invoices
Chat platform from transporter, passenger and administrator
Building APIs allows other systems to integrate.

Our Technologies

Specifically, the TechTIQ Solutions team utilized the following technologies for the project:

AWS
Nodejs
React Native – Cross Platforms App Development
Reactjs - Web application
Mongodb
Google Map API
Entity Framework 6.1.3
Twilio (Chat Sdk)
Bitbucket
Atlatsian
Web Component (At the first time of project)

Challenges

The customer support team requires a user interface that allows them to easily manage and monitor client subscriptions.
The design needs to consider unskilled IT users.
Interactive scheduling screens with drag & drop capabilities.
Ability to create fillable PDF on Web App for completion on mobile apps.
Real-time messenger, push notifications.
Database management for transporters, customers, vehicles.
Clients required developer new feature with a time not too slow (as fast as possible)
Clients change the requirement technology quite a lot of time. Need to rebuild a system from scratch 3 times. And a lot of new libraries apply and change. Take time to write and remove functions.

Solutions

Clients change the requirement technology quite a lot of time. Need to rebuild a system from scratch 3 times. And a lot of new libraries apply and change. Take time to write and remove functions.
Use Reactjs and React Native to build the client side. Nodejs to build server side.
Think like a non-technical user, and base design on their feedback
Modify external library to process PDF on web and mobile
Use Twilio to handle real-time chat system
Use Alatsian and AWS to auto-build and deliver new software updates
Write automation test scripts with Jest

Reporting

Internal daily meetings were held between the TechTIQ Solutions team and the Client so that daily work reports were deployed from the start of the project.

The TechTIQ Solutions team reviewed every 2 weeks with the Client to show results and get feedback.

Project Manager designed a general plan for 12 months, the functions were broken down by milestones and reported by the PM every quarter.

Building A Team

Long Term Developers

TechTIQ Solutions provided a team of long term Developers for the Clients. Step over step, they learned the business logic and now they can join to propose the good idea and solve any business problems.

Advantages Partnering with TechTIQ Solutions

The work efficiency was significantly improved on the client's side.

The mature model of Abstract Technology's offshore development center guaranteed cost efficiency for the client.

Agile troubleshooting response and quick enhancement from offshore enabled the client to rapidly enhance its technical competence.

More systematically testing ensured the enhanced system ran smoothly to cope with heavy data load.

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