How Global Pandemic is fast tracking Digital Transformation
Companies world over have been resistant to the concept of distributed workforce but now due to COVID-19 situation things have started to change quickly. They have been forced to allow working from home, so work can still be done while taking precautions to halt the spread of the virus. According to some studies done before the pandemic, only one-third of people in the US were working from home and companies like Google were mulling over the policies for remote working in case they needed to get employees to work from home. However, the COVID-19 breakout has forced companies to get employees to work from home.
It has become necessary for organisations to digitally transform the work places and education institutions in order to be able to operate effectively. Companies that are currently able to use technology will have to fine tune its use and reassess the business model in near future to fast-track digital transformation to compete. One positive to come out of this situation for companies’ world over is that they have realized the importance of digital transformation. While the capacity to tele-commute is an advantage numerous workers value, numerous organizations do not have the infrastructure to offer that ability without certain sacrifices to “the same old thing.” While many companies are expected to eventually go back to the usual work-in-office policies, it’s expected however that some companies and business leaders will realize the benefits of digital transformation to employees and that in fact, it can be done effectively. If nothing else comes out of this situation, at least the businesses will have valuable experience about what is needed and how to accommodate work-from-home needs in the future when it’s required again due to another outbreak or other financial reasons.
Tech Advancement and use in current scenario
Corona virus Crisis is acting as an added impetus for businesses to outsource digital transformation and software development for their businesses. There are various cloud based platforms that are making it easier for businesses, education institutes, health facilities and government organizations to operate in these unprecedented times. Tools such as Zoom, Tencent’s WeChat Work or Alibaba-owned DingTalk are making it easier for all to collaborate. To help businesses in response to the COVID-19 pandemic, many tech companies are coming up with tools that can support companies and organizations when going remote for extended trial periods or for lower fees. Recent studies have reported that worldwide spending on the technologies and services that enable digital transformation is forecast to reach $2.3 trillion (£1.8 trillion) in 2023, with the period from 2019 to 2023 seeing a steady expansion of digital spending to reach this figure. The recent pandemic outbreak has made conference organizers and business owners to come up with new strategies and options in the interest of employees and whole business community in order to safe guard all. New innovations and strategies can result in further betterment of whole digital transformation landscape.
Some of the tools available today include:
- Google Hangout Suite: Google has allowed free access to its advanced features that normally have a fee every month for Hangouts Meet to all G Suite and G Suite Education customers for coming months.
- Microsoft: Microsoft is offering a free of cost 6 month trial of ‘Microsoft Teams’ in order to let schools, hospitals and businesses operate virtually.
- Zoom: Zoom has seen its popularity sky rocket in this time of crisis. People across the globe are able to use its service for online consultation, discussions, meetings etc.
- LogMeIn: This tool enables organizations to have discussion over conference calls by offering services like ‘GoToMeeting’ and ‘GoToWebinar’
- Webex: Cisco Webex is an American company which develops and sells web conferencing and videoconferencing applications. It was formed in 2007, when Cisco Systems acquired WebEx. Webex is currently powering more than 20 million reliable meetings per month.
The COVID-19 Pandemic has forced everyone across the globe to rethink going about their daily lives and usual routine whether its school, office or travel. Digital tools (as mentioned above) are trying to provide some sort of resemblance to normality and digital transformation is going to continue in long run as well. It’s been imperative to digitally transform our places of work and education to be able to operate effectively. Those companies able to adapt and adopt to technology well to keep going and rethink their business model for the future by fast-tracking and adjusting towards digital transformation will be ones ahead of their competition. To overcome this challenge, TechTIQ Solutions offers professional & cost effective digital solutions in a time-bound manner that enables businesses to better engage their customers and grow businesses in this digital era.
If global leadership is able to rise to the occasion then this pandemic offers a great opportunity to digitally transform our societies and economies. After all, how many physical meetings do you really need when digital connectivity is accessible and reliable? As millions more office workers log onto the day job from home, that number suddenly seems vanishingly small.
Achieving Digital transformation and its benefits is the ultimate challenge in this situation of crisis and as part of change management. Digital transformation impacts not only industry structures and strategic positioning but it affects all levels of an organization (every task, activity, process) and even its extended supply chain. Business leaders must constantly challenge their organizations to ensure this change can increase productivity gains and significant competitive advantage all the while delivering exceptional customer experience in future as-well.
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