Engagement model: fixed price and on going support. Welio is a platform to help doctor establish remote consultant with patient, via video call, chat, sending messages.
What The Client Required
Client approached us to help create a booking system for their new client. 3 deliverables are needed from this project: A QR code scanner app, a backend system to create multiple sites for ticket purchase and collection, and a landing page for ticket booking. And all these had to be accomplished within a span of 10 working days!
- Doctor register his account and clinic information
- Admin approve the registering Admin manage users
- Admin manage clinics
- Clinic operator make appointments for doctor and patient via webapp.
- Doctor make video call patient via web app. Patient register new account on mobile app. OTP send via SMS.
- Patient makes video call with doctor via mobile app
- Patient chat with doctor during waiting for the call.
- Patient send messages (text/picture/video/voice) to doctor anytime.
- Calendar management, “provider” management, OTP via SMS for registering, secure video chat, text chat, image upload, e-payment gateway, HIPPA compliant
Our Technologies
To be more specific, the TechTIQ Solutions team put the following technologies:
- Swift 2
- .Net backend
- Twilio SMS service
- Native Android
- Microsoft Azure
- E-way payment gateway integration
- SQL Server
- Push Notification
- Twilio for video call
- Firebase for real time messaging
Challenges
- There will be a lot of images, videos patient push to the app everyday.
- HIPAA compliant
- The design of mobile require lot of customisation.
- The !rst task is replace the Skype for Business (legacy video call service) with Twilio (new video call service)
- The legacy system has very complex (but unnecessary) authentication by using a lot of Microsoft Azure services.


Solutions
- Replace Skype for Bussiness with Twilio Voice and Video Call
- Simplify the login and register process
- Implement the chatting functions between Doctor and Client
- Implement the Async Messages between Doctor and Client
- Follow the guideline from Microsoft to make sure the solution is HIPAA compliant
Related Projects
Do you need specific Case studies for Your industry?
We are always ready to assist you. Reach out to us today