MOBILE TEAM MANAGER

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Client Introduction

Mobile Team Manager is a comprehensive field and office management suite for field service-based businesses.

Project Requirements

Mobile Team Manager engaged Saigon Technology in early 2017 to help build them a cloud-based software solution for their traffic management business located in Sydney, Australia. Since then, we have helped our client evolve into a SaaS business that now supplies the Mobile Team Manager software platform to many industries and businesses worldwide.

Technologies

SQL Server 2012
React Native – Cross Platforms App Development
SQLite
ASP.NET API 2.2
DOT NET 4.5.2
Entity Framework 6.1.3
Hangfire (Background Job)
SignalR
Angular 5
Jquery, Bootstrap 3
Swagger
Multiple tenancy concept
Jenkins
MongoDB

Features

Manage user with role and permission
Control licence, document and expiration
Online interactive document: Dynamic paper form
Manage the team, job, shift, resource and assets
Center management screen: Run Sheet to schedule shift, assets, vehicle, resource…
Custom report and schedule to generate report
Live map to track vehicle and shift on map
Real time chatting, real time data update
Apps for team leader on Android and IOS, support tablet and phone with offline mode

Challenges

Customer support team requires a user interface that allows them to easily manage and monitor client subscriptions.
Design needs to consider unskilled IT users.
Interactive scheduling screens with drag & drop capabilities.
Ability to create fillable PDF on Web App for completion on mobile apps.
Real-time messenger, push notifications and SMS notifications.
Database management for employees, customer, suppliers, vehicles and assets.
Electronic timesheets and dockets.
Offline mode requirement for mobile apps in rural areas.
Accounting integrations with XERO, MYOB and more.
GPS Fleet Tracking integrations with Fleet Connect, Verizon Connect ad more.

Solutions

Apply multiple tenancy structure to database, server and client code
Think like a non-technical user, and base design on their feedback
Use SQLite and zip data to package
Modify external library to process PDF on web and mobile
Use SignalR to handle real time data
Use Jenkins to auto-build and deliver new software updates
Write automation test scripts on Selenium
Use external libs to handle E-signature
Build an internal library to process PDF and image
Deal with web pixel and pdf pixel