Web Design and Development

MOBILE TEAM MANAGER

Mobile Team Manager is a comprehensive field and office management suite for field service-based businesses.

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Overview Image

What The Client Required

Mobile Team Manager engaged TechTIQ Solutions in early 2017 to help build them a cloud-based software solution for their traffic management business located in Sydney, Australia. Since then, we have helped our client evolve into a SaaS business that now supplies the Mobile Team Manager software platform to many industries and businesses worldwide.

  • Manage user with role and permission
  • Control licence, document and expiration
  • Online interactive document: Dynamic paper form
  • Manage the team, job, shift, resource and assets
  • Center management screen: Run Sheet to schedule shift, assets, vehicle, resource…
  • Custom report and schedule to generate report
  • Live map to track vehicle and shift on map
  • Real time chatting, real time data update
  • Apps for team leader on Android and IOS, support tablet and phone with offline mode

Our Technologies

The TechTIQ Solutions team has conducted routine internal meetings while managing client requirements. Our team has ensured that the products and services been always up-to-date by regularly evaluating and implementing the latest technology in the software development industry.

The Mobile Team Manager project involved the utilization of fundamental processes to identify and select the suitable technology:

01
Initial requirements
02
Feasibility Analysis
03
Proof of Concept (PoC)
04
Team Expertise
05
Cost Considerations
06
Risk Assessment
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To be more specific, the TechTIQ Solutions team put the following technologies:

  • SQL Server 2012
  • React Native – Cross Platforms App Development
  • SQLite
  • ASP.NET API 2.2
  • DOT NET 4.5.2
  • Entity Framework 6.1.3
  • Hangfire (Background Job)
  • SignalR
  • Angular 5
  • Jquery, Bootstrap 3
  • Swagger
  • Multiple tenancy concept
  • Jenkins
  • MongoDB

Challenges

  • Customer support team requires a user interface that allows them to easily manage and monitor client subscriptions.
  • Design needs to consider unskilled IT users.
  • Interactive scheduling screens with drag & drop capabilities.
  • Ability to create fillable PDF on Web App for completion on mobile apps.
  • Real-time messenger, push notifications and SMS notifications.
  • Database management for employees, customer, suppliers, vehicles and assets.
  • Electronic timesheets and dockets.
  • Offline mode requirement for mobile apps in rural areas.
  • Accounting integrations with XERO, MYOB and more.
  • GPS Fleet Tracking integrations with Fleet Connect, Verizon Connect ad more.
Challenges Image
Solutions Image

Solutions

  • Apply multiple tenancy structure to database, server and client code
  • Think like a non-technical user, and base design on their feedback
  • Use SQLite and zip data to package
  • Modify external library to process PDF on web and mobile
  • Use SignalR to handle real time data
  • Use Jenkins to auto-build and deliver new software updates
  • Write automation test scripts on Selenium
  • Use external libs to handle E-signature
  • Build an internal library to process PDF and image
  • Deal with web pixel and pdf pixel

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