MOBILE TEAM MANAGER

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Client Introduction

Mobile Team Manager is a comprehensive field and office management suite for field service-based businesses. 

Project Requirements

Mobile Team Manager engaged Saigon Technology in early 2017 to help build them a cloud-based software solution for their traffic management business located in Sydney, Australia. Since then, we have helped our client evolve into a SaaS business that now supplies the Mobile Team Manager software platform to many industries and businesses worldwide.

Technologies

  • SQL Server 2012
  • React Native – Cross Platforms App Development
  • SQLite
  • ASP.NET API 2.2
  • DOT NET 4.5.2
  • Entity Framework 6.1.3
  • Hangfire (Background Job)
  • SignalR
  • Angular 5
  • Jquery, Bootstrap 3
  • Swagger
  • Multiple tenancy concept
  • Jenkins
  • MongoDB

Features

  • Manage user with role and permission
  • Control licence, document and expiration
  • Online interactive document: Dynamic paper form
  • Manage the team, job, shift, resource and assets
  • Center management screen: Run Sheet to schedule shift, assets, vehicle, resource…
  • Custom report and schedule to generate report
  • Live map to track vehicle and shift on map
  • Real time chatting, real time data update
  • Apps for team leader on Android and IOS, support tablet and phone with offline mode

Challenges

  • Customer support team requires a user interface that allows them to easily manage and monitor client subscriptions.
  • Design needs to consider unskilled IT users.
  • Interactive scheduling screens with drag & drop capabilities.
  • Ability to create fillable PDF on Web App for completion on mobile apps.
  • Real-time messenger, push notifications and SMS notifications.
  • Database management for employees, customer, suppliers, vehicles and assets.
  • Electronic timesheets and dockets.
  • Offline mode requirement for mobile apps in rural areas.
  • Accounting integrations with XERO, MYOB and more.
  • GPS Fleet Tracking integrations with Fleet Connect, Verizon Connect ad more.

Solutions

  • Apply multiple tenancy structure to database, server and client code
  • Think like a non-technical user, and base design on their feedback
  • Use SQLite and zip data to package
  • Modify external library to process PDF on web and mobile
  • Use SignalR to handle real time data
  • Use Jenkins to auto-build and deliver new software updates
  • Write automation test scripts on Selenium
  • Use external libs to handle E-signature
  • Build an internal library to process PDF and image
  • Deal with web pixel and pdf pixel

We Strive to Provide High Quality Services in Budget

Contact us today to grow your business!

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