IT Staff Augmentation: What’s the definition and usage of it?

March 29, 2022


When your IT department is short-staffed, IT staff augmentation can be a lifesaver. This process involves hiring temporary or contract workers to fill in the gaps and help keep your business running smoothly. But what exactly is IT staff augmentation, and how can you ensure you’re using it correctly? In this blog post, we’ll answer those questions and more. 


1. What Is IT Staff Augmentation?

Staff augmentation is the process of hiring additional employees to supplement your existing workforce. This can be done on a temporary or permanent basis, depending on your needs. IT staffing is specifically tailored to the IT department and can help with everything from system maintenance to software development.



2. Types of Staff Augmentation

There are three main types of IT staff augmentation: Highly-skilled, Skill-Based, and commodity staff augmentation.


Highly-skilled staff augmentation is when you bring in IT professionals who have the specific skills and knowledge that your team is lacking. This is usually done on a short-term basis, such as when you need to complete a complex project or fill in for an employee who is on leave.

Skill-Based staff augmentation

The most common type of IT staff augmentation is skill-based. This involves hiring IT professionals with the specific skills and experience needed to complete a particular project or task. For example, if your in-house IT team doesn’t have the expertise to launch a new website, you might augment your staff with a web developer who does.

Commodity staff augmentation

The first type of IT staff augmentation is commodity staff augmentation. This approach involves hiring workers who can perform basic IT tasks, such as setting up computers or troubleshooting simple problems. Commodity staff augmentation is often used when an organization doesn’t have the budget to hire full-time IT employees.

Commodity staff augmentation can be a good option for businesses that need IT assistance on a short-term basis or for one-time projects. However, it’s important to remember that these workers are not trained to handle more complex IT issues. If you’re facing a major problem or system outage, commodity staff augmentation is not the best solution.

In addition, commodity staff augmentation can be expensive if you’re not careful. Make sure you understand the hourly rate and terms of the contract before you agree to anything.



3. The Pros and Cons of IT Staff Augmentation

Staff augmentation is an important process for various businesses. However, there are both pros and cons to IT staffing augmentation.


There are several benefits that come with IT staff augmentation. Here are some of the advantages of IT staff augmentation: 

  • Hiring Efficiency: IT staff augmentation can be a great way to get the help you need without breaking the bank. When done correctly, it can also be a convenient and efficient solution for short-staffed businesses.
  • Increased Flexibility: One of the biggest advantages of staff augmentation is that it provides your business with increased flexibility. This means that you can scale your IT team up or down as needed without committing to a long-term contract. Additionally, staff augmentation can give you access to a wider range of skills and expertise than you might be able to find in-house.
  • Guaranteed Talent: When you augment your staff, you have the guarantee that the IT staffing company will provide you with pre-screened and qualified IT candidates. This is a great option for businesses that don’t have the time or resources to find IT talent on their own. The IT staff company will take care of all the recruiting, so you can focus on running your business. Additionally, IT staffing companies have access to a larger pool of IT talent. This allows you to find IT professionals with the specific skills and experience you need for your project.
  • Offers cost-effective solution: Staff augmentation is ideal for businesses that can’t afford to hire full-time employees. Additionally, augmenting your staff can help you avoid the hassle and expense of training new employees. And finally, IT staffing augmentation can give you access to a larger pool of skilled workers.



IT staff augmentation can be a great way to get the help you need without breaking the bank. However, there are some potential drawbacks to this process that you should know before getting started. Here are some of the disadvantages of staff augmentation: 

  • Time Delays: One of the potential drawbacks of IT staff augmentation is that it can take some time to find the right workers for your needs. This can be a particular issue if you’re in a rush to fill a vacant position. Additionally, because IT staff augmentation involves working with third-party vendors, there may be some delays in getting started.
  • Lack of control of the workers: Another potential downside of IT staff augmentation is that you may not have as much control over the workers you hire. This can be an issue if you need someone with specific skills or experience. Additionally, because IT staff augmentation workers are not your company’s employees, they may be less invested in your business and more likely to move on to other opportunities.
  • More expensive solution: IT staff augmentation can be a more expensive solution than hiring full-time employees. This is because you’ll typically have to pay for the workers’ time and any training or onboarding costs. Additionally, you may need to pay a premium for IT staff augmentation services.
  • Quality Risk: The biggest risk with IT staff augmentation is quality control. When you outsource staff, you lose some control over the quality of their work. This can be a major problem if you’re relying on them to help with critical projects or tasks. To mitigate this risk, make sure you thoroughly vet all potential candidates and only work with reputable agencies.
  • Long-Term Dependencies: Another downside of IT staff augmentation is that it can create long-term dependencies. If you find a great augmenting staff member, you may be tempted to keep them on indefinitely. This can lead to inflated costs and make it difficult to transition to full-time staff. To avoid this issue, set clear expectations from the beginning and have a plan in place for transitioning back to your regular staff.



4. Final Thoughts

Overall, IT staff augmentation is a great way to keep your business running smoothly when you’re short-staffed. Just make sure you understand the definition and usage before you get started. 


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